At CV Surya Baruna Jaya (Things To Do in Bali Ltd), We are dedicated to preserving your privacy and maintaining the security of your personal information. This Privacy Policy describes how we collect, utilize, and protect your personal information when you use our Bali tour services. By using our Bali tour services, you accept the gathering and use of your personal information by our Privacy Policy.
Information We Collect:
- Personal Information
When you book a trip with us, we may gather personal information such as your name, email address, phone number, and payment method. - Booking Details
We may gather information about your trip reservations, such as travel dates, itinerary preferences, and lodging preferences. - Communications
We may collect information from your interactions with us, including emails, phone conversations, and messages received via our website or social media platforms. - Website Usage
We may collect information about your interactions with our website, including IP address, browser type, pages visited, and other browsing data.
How We Use Your Information:
- We use your personal information to process tour bookings, confirm reservations, and communicate with you about your bookings.
- We may use your information to provide customer support, respond to inquiries, and address any concerns you may have.
- With your consent, we may send you promotional emails, newsletters, and special offers about our tours and services.
- We use information about your bookings and website usage to analyze trends, improve our website, and enhance the quality of our services.
- We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
Privacy and Security of Data:
We take reasonable precautions to keep your personal information secure against unauthorized access, use, or disclosure. We employ industry-standard security standards to protect your information and keep it secret.
Content Retention:
We will keep your personal information for as long as necessary to carry out the purposes described in this Privacy Policy unless a longer retention period is needed or authorized by law.
Your Rights:
You may access, edit, or delete your personal information at any time. You may also opt out of getting marketing messages from us by following the unsubscribe link in our emails.
Third-Party Disclosures:
We do not sell, trade, or otherwise transmit your personal information to other parties without your permission, unless where required to offer our services or by law.
Changes in Privacy Policy:
We retain the right to change or amend this Privacy Policy at any time. Any modifications will be noted on this page, and we recommend that you examine this policy regularly for updates.
